| During my apartment hunt, I find Park Newport.From the outside it looks great.Lots of amenities, big community, etc.So I arrive at the office, wait 15 minutes for the leasing agent, and go over what they have.It turns out they have a pretty big apartment for several hundred less than others in the area.I mention several times that I want a quiet apartment and was told that aside from the airport they have no problems and strongly crack down on any noise makers.So I am taken to several apartments. I decide on one, and put down the deposit and app. fee. When I move in, it turns out I was put right next to a stairwell that people run up and down all through the night and acts as a sort of giant amplifier into my bedroom.I had no way to know this until signing.THEY knew it however - I was given a custom contract that had a short notation in the middle that there might be noise, in a thick stack of papers requiring about 10 signatures total.I didn't notice it at the time, and even if I had I would have lost $260 for the app fee and signing. So I come back later to complain.They take out the contract, show me my sig. and basically say it's not their problem.When my wife and I persist, they make vague promises about posting notices not to run on the stairwell and talking about possibly reducing our rent.No notices were posted and we never heard back again.After several follow-up attempts it was pretty clear to us they didn't care and weren't going to do anything. This attitude that |